The Purchaser has a statutory right to cancel their order and receive a full
refund on any mail order purchase with the exception of Special Orders. To cancel
the Purchaser must send the original or copy invoice along with full written
reasons for the return, such written reasons and invoice to be received by the
Company within 7 working days of the Purchaser receiving the said Goods. The
return of Goods will be permitted in only limited circumstances if the Goods
are received in their original packaging, labelling, complete with any accessories,
manuals or other documentation and undamaged. (Original invoice will be returned
to Purchaser in the event of more than one item being sold on it). Exhausts
cannot be returned it they have been run for any period.
Goods must be returned to the Company in a condition, which would be acceptable
to our supplier for return. Tyres - no refund can be given if tyres have been
fitted. In addition, the supplier has to give full refund and report to the
Company before any refund can be offered to a Purchaser.
Helmets are a safety item, which cannot be offered for resale. Therefore
no return or refund is possible under any circumstances. Special Orders, ie.
Products not normally stocked by the Company and advised as being special at
the time of order, items personalised or made to the Purchaser’s specification
may only be returned if goods are faulty or were supplied incorrectly.
£5 handling charge for all batteries returned, whatever the
reason for the return.
In common with industry practice, the company cannot accept returns of videos,
DVDs, CDs, or software packages unless all original packaging is intact and