COVID-19 UPDATE

Together, we can overcome this.

We want to keep you updated on our position regarding COVID-19

7th April

Great News! All of our stores are reopening from Monday April 12th, following Welsh Government Rules.

Visitors are required to wear a facemask unless medically exempt and follow social distancing guidelines, there will be signs through the showrooms advising visitors of precautions.

Swansea:
Monday to Friday: 9am to 5.30pm 
Saturday: 9am to 5pm 
Sunday: 10am to 4pm
Bank Holidays 10am to 4pm

Finks Diner, will also be open from Monday 12th April, with a limited menu for take away only.

Mon-Fri 8.30am to 3.00pm
Sat 8.00am to 4.00pm
Sun 8.00-3.00
Bank Holidays 8.00am to 3.00pm

Cardiff:
Monday to Friday: 9am to 5.30pm 
Saturday: 9am to 5pm
Sunday: Closed
Bank Holidays 10am to 4pm

Write the date down, Monday April 12th at 9am.

 

 

8th January

We have made the difficult decision to temporary suspend our call and collect service from Saturday 9th January at our Cardiff Store.

The Cardiff workshops will remain open for essential servicing and maintenance Tues-Fri 9.00-5.30 | Sat 9.00-5.00
Please call 02921921181 to make your booking.


Our Call and collect  service will continue in Swansea and our mail order service is not affected by this.

 

5th January

Due to tighter government restrictions. please see our amended opening times.

During this period our Call and Collect service will continue for any essential items. This service is strictly by appointment only. No exception.

Social distancing and hygiene measures are in place at all times.

SWANSEA
Call & Collect  Mon-Fri 9.00-5.30 | Sat 9.00-5.00
Call us to place your order, book your appointment & collect your goods in store.
01792 224452 (Option 5)

 

CARDIFF
Call & Collect Tues-Fri 9.00-5.30 | Sat 9.00-5.00
Call us to place your order, book your appointment & collect your goods in store.
02921 921180

We are sorry for any inconvenience and would like to take this opportunity to thank you all for your custom and support.

 

19th December

Following this evenings Government announcement, we will be reinstating our Call & Collect Service at both Swansea & Cardiff Sites with immediate effect, and all showrooms closed to public and customer access.

This service is strictly by appointment only. No exception.

Social distancing and hygiene measures are in place at all times.

All our online stores will continue to operate as usual with deliveries being made daily.

Call and Collect will be available during the following dates:

M&P Swansea
Wednesday 23rd Dec 9am - 5:30pm
Thursday 24th Dec 9am - 4pm
Friday 25th Dec Closed
Saturday 26th Dec Closed
Sunday 27th Dec Closed
Monday 28th Dec Closed
Tuesday 29th Dec 9am - 5:30pm
Wednesday 30th Dec 9am - 5:30pm
Thursday 31st Dec 9am - 4pm
Friday 1st Jan Closed
Call us to place your order, book your appointment & collect your goods in store.
01792 224452 (Option 5)



M&P Cardiff
Wednesday 23rd Dec 9am - 5pm
Thursday 24th Dec 9am - 4pm
Friday 25th Dec Closed
Saturday 26th Dec Closed
Sunday 27th Dec Closed
Monday 28th Dec Closed
Tuesday 29th Dec Closed
Wednesday 30th Dec Closed
Thursday 31st Dec Closed
Friday 1st Jan Closed
Saturday 2nd Jan9am - 5pm
Call us to place your order, book your appointment & collect your goods in store.
02921 921180


Fink's Diner at M&P Swansea will be closed until further notice.

 

 

6th November

As of Monday November 9th for Swansea and Tuesday November 10th for Cardiff, our showrooms will reopen following Welsh Government COVID-19 Rules.

Face masks must be worn by visitors and the supplied hand sanitiser used before entering the building.

Swansea:
Monday to Friday: 9am to 5.30pm 
Saturday: 9am to 5pm 
Sunday: 10am to 4pm

Finks Diner, will also be open from Monday 9th November, with a limited menu for take away only.

Mon-Sat 8.30-3.00
Sun 9.30-3.00

Please note that Sunday openings exclude this Sunday, (8th).

Cardiff:
Monday: Closed
Tuesday to Friday: 9am to 5.30pm 
Saturday: 9am to 5pm
Sunday: Closed

Don't forget your face masks!

 

 

22nd October

Following the Government’s announcement regarding the fire breaker and the forced closure of businesses in Wales, we will be closing all our showrooms from 5.30pm Friday  23rd October until 9th November.

All our online stores will continue to operate as usual with deliveries being made daily.

During this period our Call and Collect service will be reinstated for any essential items. This service is strictly by appointment only. No exception.

Social distancing and hygiene measures are in place at all times.

SWANSEA
Call & Collect  Mon-Fri 9.00-5.30 | Sat 9.00-5.00
Call us to place your order, book your appointment & collect your goods in store.
01792 224452 (Option 5)

Workshop  Mon-Fri 9.00-5.30
Call to book your appointment
01792 224469

 

CARDIFF
Call & Collect Tues-Fri 9.00-5.30 | Sat 9.00-5.00
Call us to place your order, book your appointment & collect your goods in store.
02921 921180

Workshop  Tues-Sat 8.30-5.00
Call to book your appointment
02921 921181

Finks diner will close Friday 23rd October at 3pm and re-open 8.30am 9th November.

We are sorry for any inconvenience and would like to take this opportunity to thank you all for your custom and support.

 

 

1st August

Swansea and Cardiff stores now open again.

Swansea:
Monday to Friday: 9am to 5.30pm 
Saturday: 9am to 5pm 
Sunday: 10am to 4pm 
 

Cardiff:
Monday: Closed
Tuesday to Friday: 9am to 5.30pm 
Saturday: 9am to 5pm
Sunday: Closed

 

 

7th June

As from Monday 8th June for Swansea and Tuesday 9th June for Cardiff, we are offering a "new kind of open". Call & Collect, for your clothing, parts and accessories, Motorcycle Viewing and Test Rides.

All of these services are available strictly by appointment only. No exception.

Social distancing and hygiene measures are in place at all times.

SWANSEA
Call & Collect  Mon-Fri 9-5.30 | Sat 9-5 | Sun 10-4
Call us to place your order, book your appointment & collect your goods in store.
01792 224452 (Option 5)

Workshop  Mon-Fri 9-5.30
Call to book your appointment
01792 224469

Motorcycle Viewing Mon-Fri 9-5.30 | Sat 9-5 | Sun 10-4
Call to book your appointment
01792 224445

Test Rides  Mon-Fri 9-5.30 | Sat 9-5 | Sun 10-4
Call to book your appointment
01792 224445


CARDIFF
Call & Collect Tues-Sat 9-5.30
Call us to place your order, book your appointment & collect your goods in store.
02921 921180

Workshop  Tues-Sat 8.30-5
Call to book your appointment
02921 921181

Motorcycle Viewing  Tues-Sat 9-5.30
Call to book your appointment
02921 921188

Test Rides 
Coming Soon

 

 

31st March

We regret to announce that our Cardiff site will no longer be accepting workshop appointments from Friday 3rd April.

Our Swansea workshop and MOT centre is currently open for essential repair and service work. Advance bookings only please.

Swansea
Phone 01792 22 44 69
service@mandp.com

Online services are unaffected and we are doing everything we can to deliver the parts you need on time. We are working with essential staff only while maintaining hygiene and distancing measures throughout the company.

 

27th March

Our Cardiff and Swansea workshops and MOT centres are currently open for essential repair and service work. Advance bookings only please.

Swansea
Phone 01792 22 44 69
service@mandp.com

Cardiff
Phone 02921 921 188
service.cardiff@mandp.com

Government MOT Advice - What you need to do.
"You do not need to do anything to extend your vehicle’s MOT expiry date if it’s on or after 30 March 2020. However, you must keep your vehicle safe to drive.
Your vehicle will be automatically given a 6-month MOT exemption. This will extend your current MOT expiry date by 6 months."

Read the full guidance on MOT requirements for your vehicle.

You must make sure your vehicle is safe to drive (roadworthy). It can be unsafe even if your MOT expiry date has been extended.

Ride safe and look after each other.

 

23rd March

Due to government guidelines, we have followed advice and temporarily closed all retail stores in Cardiff and Swansea. Sorry for any inconvenience, but we must protect our customers, staff and their families.

We’d like to take the opportunity to thank all of our staff who continue to be incredibly supportive of M&P and we would also like to let customers know that we appreciate their loyal support.

All online stores will continue to operate as usual with deliveries being made daily. Please bear with us in these difficult times, deliveries may take a little longer as courier companies are also implementing their own procedures.

If you have bought something from our store that needs to be returned, please hold on to your item with the receipt until the store reopens. We will honour any late returns within 14 days from the point at which stores reopen.  

Our Customer Service team will be on hand to answer any urgent questions on sales@mandp.com, or you can find us on Facebook where we will be sharing any updates.

When the time is right we will look forward to welcoming you back into our stores.

Please adhere to all advice that the government is giving and stay safe.

21st March

Finks diner is now closed until further notice due to government guidelines.

We are sorry for any inconvenience and would like to take this opportunity to thank you all for your custom and support. 
 

 

19th March 2020

We fully understand that many of you will be concerned about the situation regarding the Coronavirus. It's fair to say that a lot of things are changing within the UK and we are all having to impose measures to help us cope.

At M&P Direct, our priority is to protect the welfare of our customers, employees and their families. We feel we can achieve this not only by monitoring and following Public Health UK guidelines and government recommendations, but also by putting in place our own measures to help combat the spread of COVID-19.

One step we have taken in this ever changing situation, is to set additional hygiene policies throughout the organisation, with awareness material throughout the building, cleansing products freely available, advice on self isolation and working from home; and regular cleaning of things that are touched frequently, such as door handles etc., to name but a few.

All at M&P are making every effort in trying to help limit the spread of this virus by taking as many precautions as possible, both at home and in the workplace. All of our retail outlets are open and operating as expected and we reach out to everyone to do their part in combating the spread too. If you are meant to self isolate or have any of the symptoms, please, for your own protection and that of others, stay at home. Don't forget, our online store is open 24/7 and you don't even have to set foot outside your door.

We are currently despatching orders daily, however we are governed by our chosen couriers, who also are experiencing restrictions and difficulties. 

DPD have issued a series of bulletins that can be found here.

Royal Mail information can be found here.

Together, we can overcome this. Stay safe.

Please help us to help you...

Wash your hands often with soap and water for at least 20 seconds.

If no soap and water is available, use a hand sanitizer containing at least 60% alcohol

Whenever possible, avoid close contact with people who are sick.

Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.

Throw used tissues in the bin and then wash your hands.

If you are advised to self isolate or have any of the symptoms, please take the official advice and stay home.

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